Pre-Release Status
WRF™ does not currently accept orders or payments, so there are no current purchases to return or refund.
This policy is the planned Phase 1 customer policy and will apply only after checkout is approved and activated.
WRF™ Legal Page
The planned customer return and refund rules for WRF™ Phase 1 apparel after checkout is approved.
WRF™ does not currently accept orders or payments, so there are no current purchases to return or refund.
This policy is the planned Phase 1 customer policy and will apply only after checkout is approved and activated.
After launch, a customer may request a return within 30 calendar days after confirmed delivery. The item must be unworn, unused, unwashed, and returned with its original tags or packaging and proof of purchase.
WRF™ may decline items that show wear, washing, alteration, damage after delivery, missing parts, or use inconsistent with an inspection at home.
Report a damaged, defective, incomplete, or incorrect item within seven calendar days after delivery. Include the order number and clear photos when requested.
When WRF™ or its fulfillment provider confirms an order error or qualifying defect, WRF™ will provide an approved replacement, return label, refund, or other lawful remedy.
Customized, personalized, worn, washed, altered, final-sale, or hygiene-sensitive items are not returnable unless they arrive defective, damaged, or incorrect, or applicable law requires another remedy.
Gift cards, platform credits, digital member passes, competition purchases, and regulated products are not part of Phase 1 apparel and are not covered by this policy.
Approved refunds will be sent to the original payment method after the returned item is received and inspected. Bank or card processing time may delay when the credit appears.
Original shipping charges and customer return postage are not refundable unless WRF™ shipped an incorrect or qualifying defective item or applicable law requires reimbursement.
Email prelaunch@wrf420.com with the order number and a short description of the issue. WRF™ will provide return instructions after reviewing the request.
Do not mail an item without authorization and do not email payment-card details, passwords, government ID images, or complete bank information.
Official WRF™ Marks
UMGO: TAHPF™, TAHPF™: Rolling World, WRF™, World Rolling Federation™, WRF Rolling Lab™, Sacks™, and official division names and logos are claimed WRF brand marks.
Official WRF™